Providing buyer protection by all means is what makes our website a safe place to buy products. Data safety and security is another area where you can have complete peace of mind. As a prestigious Online Seller of representing various top-notch brands of Watches, DSLR Cameras and lenses and other products, we make sure every visitor at osmdeals.co.uk feel truly safe and secured while making the purchase and after the purchase.
Hence, osmdeals.co.uk has in place the buyer's protection policy that shields and regulates smooth function as well as protection in various activities and issues like customer’s purchase, payment, refund and return as well as timely delivery of product.
Several buyers protection policies are mentioned below:
30 days return policy: In any case, if the customer is not satisfied from his purchase, he/she can return the item within the period of 30 days and take refund. Understandably, the return or refund request must be made on valid ground.
Secured payment through PayPal: All your transactions are completely safe and fully protected, as our PayPal integrated payment option allows you to make or receive payment in the most safe and secured way. If the purchased item that is purchased, doesn’t arrive or doesn’t match as per description, PayPal can reimburse the payment.
Shipment tracking: The customer are duly provided the tracking number once the purchased product is shipped from us, so that you can keep locating the current position of your shipment.
Online customer Support: A dedicated and agile team of online chat support remains active throughout the working days. You can directly talk to our customer support executive regarding your query or concern and get answered for it.
Email support: Apart from the live online chat support, you can send in your queries and any issue regarding any product and services on OSM Deals through mail as well. You will get the reply within 24-48 hours except non-working days (Saturday-Sunday)
Data Encryption: Every transaction is encrypted using our advanced encryption technology
Data Protection: We know how much data security matters to all our customers. With this in mind, we will treat your data with the utmost care and take all appropriate steps to protect it.
Priority to customer issues: We truly believe in providing the right information to all our customers around the world. We give top priority to all your queries and issues pertinent to any of our product and services and try to solve as quickly as possible.
We make sure that customer's interest are neither ignored, nor be harmed in any condition. The customers are always first for us, and they will always be. For any further information you can chat to our customer service or drop your mail at firstname.lastname@example.org.