We always think and care about the customer convenient while slating our policies. To provide hassle-free delivery to the customer in UK as well as worldwide, we have in place a thoroughly designed and defined the shipping policy that drives our explicit motive to carry out fair and unbiased policy for everyone.
Terms of Shipping
All items that are listed on the website, are proclaimed to be in stock. When items are in stock, we will apparently dispatch the order of the customer within 24-48 working hours. The customer is duly informed when their item is despatched from our warehouse. In case, it is required to contact the customer to obtain any further information regarding the shipping address or to verify an order, we will notify you within 1 working day after you have placed the order.
Under the unforeseen circumstances such as, when the item or items are not in stock for any reason, the order will not be able to dispatch within the stipulated time period of 24-48 working hours. Under this situation, please allow us 2 to 4 working days extra for re-stocking the items for the placed order.
Change in Shipping Address After the Order is Placed
It is not possible for us to change your delivery address, for several reasons, after you have placed the order on our store. The reason for that, Credit Card and PayPal security issue does not allow us to do so. Changing the delivery address, once the item has despatched is also not possible (due to security reason). Hence, it is requested to put the valid and correct delivery address while placing order on osmdeals.co.uk.
If you still have reason to change your address, under such circumstances, you can cancel the current order and place a new order with the correct or new address. To cancel the order you can contact our customer service or mail us at info@ osmdeals.co.uk
We ship and deliver item globally except the sanctioned countries.
List of sanctioned countries where shipping is not facilitated by us:
- Côte d'Ivoire
- North Korea
Order Confirmation Summary and Tracking number
When you place the order on osmdeals.co.uk, you will instantly receive an order confirmation summary. Moreover, once your order is dispatched, we will send you an email confirming your purchase along with the tracking details. You can use this tracking details to locate the current status of your order online by putting them on the courier service tracking page.
Kindly note that we update the order within 48 hours upon receiving the payment for the selected item(s).
Shipping charge will vary considerably from country to country. For our customer in UK, We usually have a uniform shipping charge. We currently do not offer any shipping service to Isle of Man. If the customer is not sure whether his/her shipping location or zip code is available on our site or not, he/she can just simply put their zip code on the website to locate the shipping availability to the particular region.
Delivery and Courier Partner
We rely on the most trustful courier companies such as Royal Mail, DHL, FedEx and so on. The choice of courier company depends on the location of where the delivery is bound for. As far as the delivery time is concerned, it takes 3-5 days working days for standard delivery to deliver in UK and EUROPE, and approximately 6-9 working days for global locations.
For any further information and query, you can always contact us at email@example.com.